Last Updated: August 17, 2025
Who we are
At Flexivo Dental, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information. It applies to all users of our website and services, including dentists, prospective clients, and visitors.
Information We Collect
We may collect the following categories of information:
- Personal Identifiers: Name, email address, phone number, mailing & shipping address.
- Professional Information: Role (e.g., dentist, endodontist), National Provider Identifier (NPI) Number, and U.S. Dental License Number.
- Transaction & Interaction Data: Inquiries, correspondence, requested product info or quotes.
- Technical Data: IP address, browser type/version, operating system, cookies, usage data on our website.
Our products are intended solely for use by licensed dental professionals. To ensure compliance with regulatory and professional standards, we collect the National Provider Identifier (NPI) Number and U.S. Dental License Number from customers during the ordering or account creation process. You will be asked to provide this information only during your initial registration, and it will be securely stored on our website. This information is never shared with any third parties.
We take your privacy seriously — none of your personal or professional information will be shared, sold, or disclosed to anyone, except as required by law or to fulfill your order using secure service providers.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Intellectual Property & Visual Content
All visual content displayed on our website — including product photos and packaging images, consists of original images taken directly from our actual products by the Flexivo Dental team.
We make every effort to ensure that our product photos accurately represent the items you will receive. Please be assured that you will receive the exact product shown in the images unless otherwise clearly stated in the product description.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Updates to This Policy
We may update this Privacy Policy periodically. If we make material changes, we will revise the “Last Updated” date at the top of this page and notify you via our website. We encourage you to review this policy periodically to stay informed of any updates.
Accessibility
Our Privacy Policy is available via a prominent link in the footer of every page and is linked during account registration and checkout to ensure clarity and easy access.
California Privacy Rights
If you are a resident of California, you can request access to or deletion of your personal information as provided under applicable state law. You may also request details about any categories of personal information shared with third parties.
Commitment to Transparency
We comply with the Federal Trade Commission (FTC) requirements regarding collection, use, and sharing of personal information. We do not misrepresent our practices and honor the privacy statements we make.
